Last Updated: 22 August 2026
Welcome to Nutrimay.
1. RETURNS AND REFUNDS
Because Nutrimay sells food products, returns may be subject to product safety and hygiene considerations.
Unless otherwise stated on the applicable product page or required by applicable law, opened or consumed food products may not be eligible for return solely because a customer has changed their mind.
Customers may contact us where a product is:
Where a refund is approved, the applicable refund amount and method shall be communicated to the customer.
Refund processing times may depend on the payment gateway, bank, or other payment service provider.
Nothing in these Terms is intended to restrict or exclude any mandatory consumer rights or remedies available under applicable Indian law.
2. ORDER CANCELLATION
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may no longer be possible.
Where cancellation is accepted, any eligible refund will be processed in accordance with Nutrimay's applicable refund policy.
Nutrimay may cancel an order where permitted under these Terms and applicable law.
3. WEBSITE AVAILABILITY
Nutrimay endeavours to maintain the website and keep it accessible to customers.
However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
The website may occasionally become unavailable due to:
4. CONTACT US
For questions, complaints, feedback, or support relating to your order or these Terms, please contact us at:
Nutrimay
Legal Entity: Nutrich Foods Pvt. Ltd.
Registered Office: Plot No C 16, MIDC, Shiroli, Kolhapur – 416012
Customer Support Email: care@nutrimay.in
Customer Support Number: 18002684222
Grievance Officer: Dhruv G
Grievance Email: care@nutrimay.in
Website: nutrimay.in
© 2026 Nutrimay. All Rights Reserved.
